TERMS & CONDITIONS

  1. Images are copyright to Janine Fabre, any images posted on our social pages may be shared by you on your own social media (in fact we encourage it!) but images are not to be printed or the logo removed, and must be credited to Janine Fabre Photography in all instances.
     

  2. Only the owner of the pet that is photographed is to be the person with whom all communications are with and contracts and booking documents are completed by therefore only those over the age of 18 years are eligible to enter our giveaways, competitions, prizes and model callouts.
     

  3. Any late cancellations (less than 48 hrs) or no shows for photoshoots requires a full session fee to be paid for any reschedules.
     

  4. Any late cancellations (less than 24 hrs) or no shows for purchase appointments require an $80 booking fee for a second appointment.
     

  5. Any offers or specials cannot be used in conjunction with any other offer or voucher. Gift vouchers cannot be used for our limited edition or special mini session/christmas photoshoots. Gift vouchers and wall-art credit are not transferable or redeemable for cash.  Gift vouchers are not refundable. Gift prints offered as part of vouchers cannot be "upgraded". 
     

  6. Because gift vouchers are a discounted voucher whereas gift cards are dollar-for-dollar value, gift vouchers cannot be combined whereas gift cards can be combined. Gift vouchers cannot be combined with any other gift vouchers.Gift cards can be combined with both gift vouchers and gift cards.
     

  7. Clients and their pets are limited to one complimentary photoshoot in a twelve month period (exception to this are those clients on a repeat client policy voucher or puppy package and similar).
     

  8. Those who have been previously offered complimentary photoshoots are ineligible to enter our giveaways, competitions, prizes and model callouts in the same 12 month period. This also applies to our gift vouchers won in competitions, raffles, etc, from other sources (eg other businesses or charities). Complimentary sessions may not be combined with any other session.

    In other words, you are unable to receive more than one complimentary photoshoot from us in a 12 month period, regardless of where it the voucher is sourced from, unless it is a purchased/bought gift voucher.

     

  9. All complimentary sessions incur $80 booking fee which is then fully refunded at purchase appointment (or put towards print credit). These complimentary sessions may include, but not limited to, sessions won as prize, vouchers gifted by 3rd party business or organisation, referral vouchers.
     

  10. Unless otherwise stated, any prizes or sessions won as part of a giveaway or competition (whether our's or a third party), must be claimed and booked within 6 weeks of notice of receiving prize. 
     

  11. Should your pet/s come into season, have a litter, suffer from any illness or infectious disease, please advise ASAP and we will need to reschedule your session. 
     

  12. If your pet is dangerous or destructive to photographer, studio or others, then the photographer reserves the right to cease the photoshoot immediately.
     

  13. If your pet is uncooperative or has little or minimal training, you may be limited in your choice of photos. The owner and the main handler of the pet must attend the photoshoot.
     

  14. Model callouts - If you have misrepresented your dog's level of training and they are uncooperative during their model callout photoshoot, the photoshoot will be completed to the best of our ability however you will forfeit any additional incentives that were offered so we may offer to another more suitable 'model'.
     

  15. Competitions, giveaways and model callouts - you must be available by phone for a chat prior to confirming your photoshoot and you must be contactable in order to claim your prize or voucher.
     

  16. Please contact us first if you wish to bring any children or additional people to the studio. We limit how many can attend due to covid restrictions. Please, no young children due to health and safety requirements of our working environment.
     

  17. Images may not be used by clients for competitions, commercial marketing purposes, or as reference material for artworks.
     

  18. Order cancellations need to be made in writing within 3 days of order (prior to manufacture/printing) however editing fees of $25 per image are applied. Outside of 3 days, all payments will be forfeited.
     

  19. Images will be archived 30 days after your photoshoot and a fee of $350 will be required to retrieve them after this time. The retrieval fee is, however, credited towards any purchases made. Unordered images are not retained after 12 months.